Customer order/Internal order

Hello,
We have a customer order that I changed into an internal order. Is there a way to change it back to customer order (top level only)?
Work Order 486.1
Thank you,
Nancy

Hello Nancy!

Unfortunately there is some limits to when you can change an internal customer to a sales customer. The best method would be to delete the order 486.1, then go to the quote 486 and clone the quote under the ‘Quoting Tools’ section of the left hand nav table. Then just remove any lines you did not need for the top level and convert the order.

Let us know if you have any questions.

Best Regards,