Misapplied customer ACH payment

General
1

Hi,

By mistake, we misapplied customer ACH payment to incorrect invoice. We have the automated “invoice matching payment” setup & forgot to double check selected invoice before posting. Is there any easy way to fix it?

Thanks

2

You should just be able to reopen the payment, change which invoice is selected, and then mark it as completed.
If you’ve already deposited that payment in the system you’ll also have to reopen the deposit.