Entry Not Appearing in Bank Reconciliation

Journal entry 8793:
A/P Payment 1188
12/17/2021
$3,000
Is not appearing on Bank Account Reconciliation 308 (12/31/2021).
I believe there was a bug in the system as this payment had a cancellation against it that I did not initiate. Upon initial accounts payable reconciliation I noticed the error and cleared the cancellation. I am not sure if this event is contributing to this missing entry. Please advise on next steps to apply this entry against the bank reconciliation. I am happy to provide any additional information.

@Cetec
Are there any further details I can provide at this time for a prompt resolution?

@cetecerp3
We have our end of year financial audit Monday and will need this item resolved as soon as possible. Please advise.

@sescobedo glad we could get that fixed for you. let us know if you have any further issues.