Emails had been flowing to customers fine, and then have suddenly (past few weeks) not been going to customers and myself (when I have asked for a cc)
No internal changes have been made to settings, addresses recently
Following up to see if anyone could advise on this? Any advice or assistance would be appreciated
Thank you!
I just received this from our IT group, on something specific they said might help them looking into this and wanted to pass along:
Email sender domain authentication settings. How to set up our new domain (from February) in Cetec so that Cetec originated emails can pass domain authentication checks (DMARC and DKIM and SPF).