Invoicing causes Internal cost to drop.

I am having an issue where I am Sending something as a service Part IE Resale value $0 but it still has a cost internal to the company.

When I am in the order stage it shows the internal cost to the company that we paid for the part lets say $100 and a Resale of $0 because its a service part. When I create the invoice it drops the internal cost from $100 to $0 this is causing major issues in financing is this something you have seen before? Is this something that we are doing wrong? Advice is needed.

Good morning Nick,

We are looking into this issue and will get back to you as soon as possible.

CETEC ERP Customer support


Can you give a link of the part, and an order where this caused the internal cost to go down?


Cetec ERP Support

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