I am seeing long load times when adding parts to a quote. Is there anything we can do to speed this up?
I’m sorry to hear you’re experiencing long load times. That’s always frustrating! I tested this on my end, creating a quote and adding parts both by typing directly into the line fields and also by using the “Add Line” button. I tried both as the Cetec Support user and under your profile. I wasn’t able to reproduce the long load time. So I want to get more information from you to see if we can narrow this down:
- You mentioned pricing/lead times. Is there a specific field that seems to slow down the process?
- Are other users experiencing this on their computers as well?
- Are you using the latest version of Chrome?
- Have you tried clearing the cache on your computer?
Sorry for all of the questions. I figure it does no good to just tell you I’m not seeing the problem on my end; I’d like to identify what’s causing the issue if we can.
Cetec ERP Support