making AP payments

there is a problem in our system…trying to make payments to vendor…went to that vendor and checked off the items we intend to pay and none of the items are registering or adding up to the amount of check we intend to pay…

Hi @jjclarizio

We looked into this for you; it looks like you were getting an error on that screen because there was no “line currency precision” configuration set. That configuration determines how many decimal places you’d like the system to display (two is standard, some folks go up to five or more decimal places).

Likely due to the age of your instance and the default config settings included, it’s possible a system update included logic that assumed a default Line Currency setting that you never had.

In any case, we set your precision setting to ‘2’ and that seems to have fixed this. You should be clear to proceed now.