When using the ‘PDF (Quick)’ feature on Order 7570.1 we receive the 500 - Internal Sever Error.
The error only appears on this Order, all others work correctly.
When using the ‘PDF (Quick)’ feature on Order 7570.1 we receive the 500 - Internal Sever Error.
The error only appears on this Order, all others work correctly.
Thanks for reaching out to Cetec Support.
Unfortunately I am not sure why this error has occurred but I am sending it over to engineering to take a look. I will get back to you as soon as possible with an update.
It looks like you have 3 recursive BOMs. That is the reason the page isn’t working. One of our engineers added the suffix BAD to the recursive BOM parts so the page will load now. You will just need to fix the recursive BOMs. PMS173-001, PMS173-001, RES403-010.
Let us know if you have more questions!
Thanks,
Cetec ERP Support
Thanks!