PO total not updating

When I add or remove items to an existing PO, the Total: $ listed at the bottom of the PO PDF does not update to reflect this new Total, and instead it displays the Original Total. Currently, I have to manually edit PDF’s to show the correct Total: $ amount.

This seems to be a consistent issue across the board, but here is a link to the specific PO that frustrated me enough to come here and make this post.

https://bkvalvesequipmentinc.cetecerp.com/purchaseorder/2412/view

Please help.

@JVTBK

I haven’t been able to replicate this issue in a test environment. Are you still running into this issue? If you change that PO again does it pull the right cost?

Thanks,

Cetec ERP Support

Here is another PO (PDF) that is not tabulating the TOTAL: correctly. I originally had QTY 1 on this PO and just updated it to QTY 2. The PO TOTAL amount is not updating.

Here is a screenshot as well. Currently, I have to save the PDF to my computer and manually edit the PDF to show the correct TOTAL.

https://bkvalvesequipmentinc.cetecerp.com/purchaseorder/2440/pdf

The problem appears to be that it is incorrectly populating the “Total:” from the “Orig Total:”

See here:

https://bkvalvesequipmentinc.cetecerp.com/purchaseorder/2440/view

Here is another example. Originally the PO had just Line Item 1, and I now added Line Item 2. The PDF total is not updating to include Line Item 2 and instead is showing the Original Total amount.

https://bkvalvesequipmentinc.cetecerp.com/purchaseorder/2442/pdf?download=1

@JVTBK

Apologies for not getting back to you. I am looking into this now.

Thanks,

Cetec ERP Support

@JVTBK

It looks like this might have to do with these POs being connected to orders. This one says to make changes on the order edit screen if you want to make a change to the PO: Cetec ERP Does this seem to be happening to only POs linked to orders?

Thanks,

Cetec ERP Support

I misspoke - I am making all changes from the Order screen. The PO correctly reflects the additional items that were added from the Order screen. The PO is not showing the correct Total, as shown in my screen shots and links.

@JVTBK

Thank you for the clarification. I am going to send this over to our engineering team to get fixed ASAP.

Thanks,

Cetec ERP Support

@JVTBK

Engineering has a fix for this. It should be out to you in the next 5 days.

Thanks,

Cetec ERP Support

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