RMA Rework / Work Order

When submitting a rework order from an RMA for those with a “build” transcode, is there any way to automatically create the necessary work order for the required build?


Steve, sure thing. There is a “create rework order” button on RMAs. If you click that button, it will automatically create the necessary work order to build that item. If you want to re-work the item back into finished stock, select the rework to stock checkbox.

Note, it will create a work order with the top-level item listed as its own component on the work order BOM. If you want to change that, swap out the original BOM, or swap in other components, just go to the Order Specific BOM screen for that rework order and do that there.

Hope this helps!