Voucher Issue

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1

Accounting - A/P

This Voucher is not working: Accounting - A/P

The PO and Invoice amounts match but it is showing a different Total Value. It is not clear where it is pulling that amount from. Please advise.

2

@mikevd

Hey Mike,

We’re reviewing the issue that you’ve sent in. I can also see the discrepancy between the two dollar values there on the voucher that was provided.

I’m going to loop in some teams internally here, and once I’ve got this figured out I’ll be in touch with an update.

Thanks,

Cetec ERP Support

3

@mikevd

Hey Mike,

Reaching out with an update here and a request. First the update:

We believe this voucher dollar total discrepancy may have been caused due to when the voucher was posted. It was posted on 2026-08-28 and we think the currency API rates may not have yet been published on that day.

This led that voucher posting to pick up on the currency rate of 2026-08-27 for USD to CAD.

Since those rates have since been published, you should be able to go into Voucher 255, hit the Submit button to request a post update, and it should pull the correct currency conversion rate.

Could you give that a try, and let me know if that updates to the correct dollar value for your voucher & it’s ledger postings?

Thanks,

Cetec ERP Support

4

Hello, thank you for looking into this for us. I did try the Submit button and then the Approve button. That did not work, so I also did a hard refresh on the page, then Submit, then Approve. Still did not change. Accounting - A/P

Things I have noted on the voucher: “Auto-Approve Notes No 3 Way Match, Currencies do not match: PO Value: 9120.98889719936 Receipt Value: 9094.54019988 Amount Invoiced: 9094.54”

and from the “Attach PO Line” Box: the "Total Receipt Value: 9,094.54 USD /Total Value: 9,120.99 USD

Thanks for your continued help.