500 - Internal Server Error

Get Help & Support Software Bugs / Issues
1

I can’t sort Voucher out by vendor.
If I click it, it shows “500-Internal server Error”

https://ecologix.cetecerp.com/voucher/list
https://ecologix.cetecerp.com/voucher/list?form_reload=1&reloaded=1&date_from=&date_to=&date_type=entered_on&ponum=&vendor=Quickbooks&invoicenum=&state=&status=1&assigned_to=&voucher_id=&currency_id=1&results_per_page=25

2

Hi,

I’m sorry you were running into issues. Just to clarify, were you trying to search by vendor? Or, once you’d run a search, were you trying to sort by vendor?

I tried both in your site and was able to do both. Maybe the issue got corrected since the time you last tried this?

Is it working for you now?

Cetec ERP Support

3

No still did not work.
For example
I choose vendor “quickbook” and status “all” and submit

500 - Internal Server Error

https://ecologix.cetecerp.com/voucher/list?form_reload=1&reloaded=1&date_from=2021-09-01&date_to=2021-11-16&date_type=entered_on&ponum=&vendor=Quickbooks&invoicenum=&state=&status=all&assigned_to=&voucher_id=&currency_id=1&results_per_page=25

4

Okay, I have contacted our engineering team about this. I’m sorry you’re running into trouble here, and we’ll get back to you once we have an update.

Cetec ERP Support

5

Hi,

Our engineering team got to work on this, and the error should be fixed. Check, and if you’re still running into issues, just let us know!

Cetec ERP Support