accidently deleted orders

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1

I accidently deleted orders 48.1, 81.1,82.1 because I thought they were test orders that I had made and didn’t need anymore.

I used the user log to identify based on my user name, eduff, the time frame, 4-25-23 today, and then did a ctrl+F for the phrase delete_order. I believe those are the only three. I may have done something to the quotes but i’m not familiar enough with the system to identify that.

Could you please help recover those three orders?

2

@Eduff

Thanks for reaching out. I will escalate this to engineering and see if they can find the orders and restore them and get back to you.

Thanks,

Cetec ERP Support

3

@Eduff

Engineering has restored these orders. The qty is 0 on them which you will need to add back because we can’t restore that part of it but everything else should be there. Please let us know if you have any more issues.

Thanks,

Cetec ERP Support

4

Thank you so much! I also deleted the lines on the quote for 48.1 and 81.1, could you restore those as well.

5

@Eduff

Unfortunately we can’t restore those. There isn’t a way to on our end.

Thanks,

Cetec ERP Support

6

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