Account Reconcile Glitch?

[sbeausoleil (Sherri)]

I am reconciling our credit card in the same way that I do each month. I have all of the transactions entered and marked as cleared in the Check Register. However, several transactions are not showing in the Account Reconcile list. All of the missing transactions appear to have been paid with A/P Payments, rather than “Create Check” entries.

Because the transactions do not appear, I am not able to complete the reconcile. The following transactions can be found in the Check Register: $56.44, $8.91, $8.91, $63.18, $128.64. All were paid by A/P Payment with the appropriate account number (GL 2138), but none of these are in the account reconcile.

I’ve tried refreshing, switching between old and new, and anything I could think to make them refresh and appear, but no luck. Please advise. Thank you, ~Sherri

Check Register link: Cetec ERP

Reconcile where the transactions do not appear:

Cetec ERP

[sbeausoleil (Sherri)]

Checking back on this - still not seeing these transactions on the Account Reconcile screen.

[sbeausoleil (Sherri)]

It appears that any Payment Type that says “Credit Card” is not appearing in the Account Reconcile screen. Still have not been able to complete credit card account reconcile for March.

[sbeausoleil (Sherri)]

Without any response here after a month I found a workaround by reopening every A/P payment that used Credit Card as the payment type and changed them to a different payment type. They then appeared in the Account Reconcile screen and I was able to complete my reconcile.

[sbeausoleil (Sherri)]

Didn’t work amazing considering I have a bunch of bad date messages on the AP Validation but at least I could reconcile. Cetec ERP