Dear CETEC Support Team,
I am encountering an issue while posting a customer payment in CETEC ERP.
Error Message:
Payment Not Updated. Can’t call method ‘id’ on an undefined value at /home/Cetec-ERP/lib/Cetec/Reboot/Schema/ResultSet/GLEntry.pm line 4057."
Transaction Details:
- Applied Value (Invoice Amount): €6,145.68
- Charges (Write-off – Foreign Bank Charges): €30.00
- Payment Value (Net Received): €6,115.68
- Write-off GL Account: 5043102 – Foreign Bank Charges
The payment structure is:
Invoice Amount – Bank Charges = Net Payment Received, which is correctly reflected in the transaction.
However, upon clicking “Payment Complete” / “Update,” the system throws the above error. Despite this, the invoice status changes to Paid, but no corresponding GL / ledger entry is generated.
Observations / Checks Performed:
- Amount calculations are verified and correct
- Write-off account is selected and active
- Issue occurs during GL Entry creation stage
- Possible dependency on cost center or missing mapping (Write-off / Unapplied Cash Cost Center fields)
Request:
Kindly review the GL Entry generation logic for this transaction and advise if:
- A required field (e.g., Cost Center) is missing or mandatory
- There is a configuration issue with the write-off GL account
- This is a system-level bug related to GL posting
A screenshot is attached for your reference.
Please let me know if any additional details (Payment ID / Customer / Ledger info) are required.
Regards,
Rana Muneeb