I’m having an issue in bank reconciliation. I check off a deposit as cleared, hit Update to save, but once the page reloads the transaction is back unchecked. I’ve logged out and back in, cleared cache, and restarted my browser, but keep having the same issue. Any ideas?
Hi Megan,
Which environment are you seeing this in?
Thanks!
CetecERP Support
I received an answer. I did not know that manual journal entries with a later reversal date could not be cleared in recon. I was attempting to move a piece of a deposit back a month, then reverse it out of the incorrect posting month via JE. I’ll handle the reversal portion manually rather than using the JE Reverse Entry box from now on. Thanks!