can not invoice - says two underpicked lines

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1

everything on this order is fully picked. Error message says there is two underpicked lines. Not sure what is stopping us.

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2

@ElectricalAccess

Can we click complete/receive on our end with engineering to see what is causing the error?

Thanks,

Cetec ERP Support

3

Yes, you can click complete/receive on your end and whatever you need to do to see what is causing the error.

Thanks,

EAU

4

@ElectricalAccess

I am escalating this issue to our engineering team. I will get back to you as soon as I have an update.

Thanks,

Cetec ERP Support

5

@ElectricalAccess

Hi Joe,

Thanks for your patience here. It looks like there was a part request that didn’t get transferred correctly when the order was split. We’ve got that cleaned up now and we’re working on a fix to make sure it doesn’t happen again. You’ll either need to pick to that part request, or edit the BOM qty if those parts already shipped out. Please let us know if you have any questions.

Best,

Cetec ERP Support