Cetec has been too slow to load for past 1-2 weeks. Also, the search bar takes too long to search and the search is not accurate. For e.g if I search SUB12345, the result I get is something else (especially when searching under a BOM). Please look into this asap.
If you search for 0.105 NOM HRPO in the PRC part search, it take a while to load and the actual result is at the very bottom. For some of them they are not even on the search list (e.g 0.250 NOM HRPO).
It looks like the reason this is showing so many results is because all of those parts have 0.105 NOM HRPO in the tech description. For example these 2 were on the list and have that in the tech description: Cetec ERPCetec ERP
For 0.105 NOM HRPO, it shows some results, but if you check for 0.250 NOM HRPO, it shows prcparts instead of the SHT that we need. This was not the case before 1 week. When we searched 0.250 NOM HRPO, the closest one came at the top.
Cetec is still slow when creating Quotes (searching for cutomers, adding line item etc), PQuote, edit PRCPRT page. Please look into this in detail and resolve asap.
It seems this is an intermittent issue. I can see slowness sometimes but not always and it looks ok right now. Engineering is actively looking into this issue and we apologize for the inconvenience. I will get back to you ASAP with an update.
We are experiencing the same thing, when a part number, order number, etc is entered in the search box it will take considerably longer than before to show or narrow the results and results are not accurate at all.
have a look to the attached image. as you can see most of results are not related to searched item.
I am looking into this. It looks like that the tech description was added as a search field so most likely this is the same thing as the other user. I am looking into why this was changed and I’ll get back to you.