Sometimes customers add additional valves to an order after it has been placed.
CETEC correctly updates the Line Item Extended Cost $ to account for the additional valves added.
However, CETEC is not updating the PO Total $ correctly.
See below for an example. The Total should be: $62,999.04.
What happened is while creating the order I entered the correct cost of $2,087.99 each, but then before clicking Submit I changed the QTY from 1 to 4.
When you change the QTY before clicking submit, it clears out the Cost Price and reverts back to some other cost, which was $2.00 in this case. (no idea where it pulls this cost from or why it was $2.00 this time).
Once I saw this error, I corrected the Cost price and clicked Submit.
However, the PO total is showing $8.00 and I have to manually edit the PDF before sending it in.
All CETEC PO’s and OA’s are printing with bad formatting on the “From” “Bill To” and “Ship To” addresses.
See below for an example, and here is a link to reference: Cetec ERP