Change of Lead State not Sending Emails

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1

Good day CETEC Friends,

We are noticing that when we change the Lead State an email is not being sent to the user who initiated the lead or to the individual who the lead was changed too. Can you please see if I’m missing something?

https://bkvalvesequipmentinc.cetecerp.com/workflow/Lead/edit

Thank you,

Kris

2

Hey Kris,

Let me check into this for you I’ll need to look into a couple things that could be impacting this process. I’ll get back to you as soon as I can with an update on this.

Thanks!
Cetec ERP Support

3

Thank you. Any update?