Charge stock order not allowing to edit resale

I have a stock order (charge) that was created in December 2020.
The employees have added labor to the order and now it is time to invoice the customer.
We need to revise the resale amount due to a price increase on the work but Cetec will not allow me to edit the resale or the ship date and throws a popup error of " Order Update Failed: No part Found:"
This same issue happened on an order recently when trying to change the date. It seems like we have been able to adjust charge orders before with no issues so i am not sure what we are doing wrong.

Please let me know if we are doing something incorrectly?


Thank you!

Hi Nate,

Hmmm, this is odd. I’m not finding this part in the active or inactive list. Not sure how that happened

You can create the part (TOL-9.625 COLLAR DIE) and it will likely become associated to that open order. Thus, giving you the ability to edit that order.

Let me know if that works for you!