PO # 611.1 R is showing my line # 8 is closed. What I did was I edited the PO and put the qty from 6 to 0 for line 8. It then closed which is what I wanted. We then decided to keep this item on the PO so I just changed the qty from 0 back to 6 and it is still showing closed. It used to not do this, what am I missing? There is no receipt for me to cancel for it to open back up.
Good Afternoon Maddisyn,
I’m going to start checking into this for you to see what can be done to ‘reopen’ ordline 8 on PO# 611.1.
Give me some time here to test this on our end, and implement that order of operations into getting that reopened to see what I can find. I’ll be in touch here with an update as soon as I’ve got something for you!
Thanks,
Cetec ERP Support
Any update??
Good Morning,
Apologies on the delayed response here, I’ve been testing to see if there was any functionality to ‘reopen’ the closed PO line that you reported. I went through alot of the purchasing module & pquote/PO objects and have an update here:
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Currently, we don’t have the ability/functionality to reopen the closed line (without the receipt generated). Since that line was closed by reducing the open qty from 6 down 0 it didn’t generate a receipt to cancel causing that PO line to reopen.
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We do have the PO line field ‘Vendor Line Number’ which is used to help keep the PO lines in line with the vendor’s line numbers though!
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You’ll need to create a new PO line for the closed PO line on your PO, but enter the same number from the original PO line so that everything matches on the vendor side of things.
Let me know if you have any questions when generating that new PO line & reassigning it the correct PO line number to match what your vendor has.
Thanks,
Cetec ERP Support
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