Good day,
We noticed a possible glitch in the commission tracking of GP$ within Cetec. Our sales team accidentally pulled an order that was set to “charge” for the line items even though the order was supposed to ship from our “stock”. When we had trouble relieving inventory it was discovered that the order line items were not setup correctly. We then went ahead and un-invoiced and updated the order lines to “stock” and then reinvoiced. However, the commission for the order is still tracking the order/invoice as if it was 100% gross profit based on the original order having no cost. Even though the updated invoice now has a cost this does not reflect the updated on the commission total. Cetec ERP
Please advise. Thank you. --Kris