Is there a way to send customer confirmations by our customers PO rather than by Work order? We sometimes break line items up on a PO due to delivery dates being spread out.
Our customers would prefer to have one confirmation per PO. I agree with them.
@patg - this should be fully supported already in Cetec ERP.
Assuming the lines/workorders for the customer PO are all together itemized as lines beneath a single sales order Header in Cetec, you should be able to go to the sales order “overview” (i.e. the main sales order admin/edit screen). On the left, there is a link titled “PDF”. If you click that, you’ll see the Order Acknowledgment for the sales order, with the customer PO listed, and all lines/workorders listed underneath.
Let us know if this makes sense or if you have any further questions.