Create Check Error

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1

I am getting an error when I try to “Create Check” which we use to enter our credit card transactions. It is recording each entry under the same # and saying “Error: Check Update Failed: GL Account required on all splits.” If I enter the GL twice and click submit twice it will save, but as the same #. I have cleared all cookies, still getting same error.

[Dropbox](https://Check Register View)

2

@sbeausoleil

Just to clarify are you clicking the create check button on the check register list? What accounts are you using?

Thanks,

Cetec ERP Support

3

I am in the Vendor profile and click Create Check on the left side of the screen, as always. I’m using the same GL expense accounts as any other month for the same repeating charges; for example Office Supplies, Dues & Subscriptions, Travel, etc.

4

If you’re asking what Credit Account I’m using it is 2138 Credit Card. Still erroring out this morning.

5

Create Check Error Initial Entry

Create Check Error Displayed

6

@sbeausoleil

I was able to replicate this issue and I am going to escalate it to engineering. I will get back to you ASAP with an update.

Thanks,

Cetec ERP Support

7

@sbeausoleil

Engineering has a fix for this issue. We are going to push it to your environment ASAP. There is a work around which I believe you found earlier. You can add the split which will throw an error but you can refresh the page and set the account again which will work to set the account and print the check.

Thanks,

Cetec ERP Support

8

While it isn’t erroring out anymore, it is still assigning the same number in the Check # field to the transactions that are entered on the same day: https://geminiplasticsinc.cetecerp.com/checkregister/list?form_reload=1&reloaded=1&check_num=&issued_from=2025-03-07&issued_to=&active=all&gl_restriction=263&payment_type=&ap_payment_id=&amount=&subsidiary_location=all&reconcile_note_9666=&reconcile_note_9678=&reconcile_note_9697=&reconcile_note_9637=&reconcile_note_9681=&reconcile_note_9676=&reconcile_note_9672=&reconcile_note_9660=&reconcile_note_9656=&reconcile_note_9646=&reconcile_note_9642=&reconcile_note_9685=&reconcile_note_9689=&reconcile_note_9677=&reconcile_note_9639=&reconcile_note_9640=&reconcile_note_9691=&reconcile_note_9690=&reconcile_note_9683=&reconcile_note_9696=&reconcile_note_9661=&reconcile_note_9686=&reconcile_note_9675=&reconcile_note_9688=&reconcile_note_9700=&reconcile_note_9663=&reconcile_note_9657=&reconcile_note_9692=&reconcile_note_9638=&reconcile_note_9647=&reconcile_note_9664=&reconcile_note_9644=&reconcile_note_9687=&reconcile_note_9641=&reconcile_note_9684=&reconcile_note_9649=&reconcile_note_9695=&reconcile_note_9674=&reconcile_note_9648=&reconcile_note_9636=&reconcile_note_9679=&reconcile_note_9650=&reconcile_note_9665=&reconcile_note_9673=&reconcile_note_9645=&reconcile_note_9698=&heading_control_web_grid-checkregisterlist_Check=0&heading_control_web_grid-checkregisterlist_CreditAccount=0&heading_control_web_grid-checkregisterlist_APPayment=0&heading_control_web_grid-checkregisterlist_APPaymentRef=1&heading_control_web_grid-checkregisterlist_PaymentType=1&heading_control_web_grid-checkregisterlist_VendorPayTo=0&heading_control_web_grid-checkregisterlist_PayToRemit=1&heading_control_web_grid-checkregisterlist_Date=0&heading_control_web_grid-checkregisterlist_PrintedOn=0&heading_control_web_grid-checkregisterlist_Value=0&heading_control_web_grid-checkregisterlist_ValueUSD=1&heading_control_web_grid-checkregisterlist_Status=0&heading_control_web_grid-checkregisterlist_Location=1&heading_control_web_grid-checkregisterlist_VendorBankName=1&heading_control_web_grid-checkregisterlist_VendorBankAccount=1&heading_control_web_grid-checkregisterlist_VendorBankRouting=1&heading_control_web_grid-checkregisterlist_Breakdown=1&heading_control_web_grid-checkregisterlist_MarkAsCleared=0&heading_control_web_grid-checkregisterlist_imgsrcstaticimagesinfopngtitle=0&heading_control_web_grid-checkregisterlist_Clearinputclassinlinehelpertip=0

9

@sbeausoleil

I apologize for the delay. This is happening every day when you enter checks? When you create a check and then create another one the same check number shows up automatically? I can see you have multiple checks with the same number which is odd. Are you following the same steps of clicking create check and choosing the GL expense accounts?

Thanks,

Cetec ERP Support