We were wondering if there was a way to customize the Credit Hold Function on customer accounts? We would like our sales staff to be able to “commit orders” and we would like our production staff to be aware of the order’s existence.
But we want it to be shown as on hold so that we do not ship it until the customer is taken off of hold. Is there any way to accomplish this?
Currently our credit hold process does allow you to commit orders it just doesn’t allow you to invoice them. It would also show up for your production team to see as well. Are you seeing something in the process that isn’t working for what you want to do?
Thanks,
Cetec ERP Support