Customer overpayment - issuing payment

We have a customer who has an overpayment on their account. Is there a way to choose a different payment method other than ‘Write Check’?
We wired the money back to the customer rather than issuing a check.


Thanks for the question Brandi.

In this situation, write check may be a little misleading. We use that here as a term for processing the payment. When you select write check, you actually have the option to choose your payment type (wire transfer, ACH, system check, manually written check, etc.) and the “check” just becomes the record of that payment in the system.

Hope that helps clarify things a little bit!