@patg I received your response and want to remind you that our support line, as well as email ticketing, are reserved for our standard support customers.
As for the discounting issue that you are seeing, I received your response - once an order is committed, the discount itself is locked against the final price, not the final resale value. To apply the discount to the resale value, you would need to manually apply the discount to the desired resale and input that number into the new final resale.