Work order line item are being duplicated when we use split line feature. How do we fix that?
Janise,
Thanks for reaching out. Assuming I understand your message correctly, this is normal behavior. When you split a work order line, the line is copied but you determine the quantity assigned to the original line and to the new line. Once done with the split, your screen would look something like this:
The order-line numbers are the same except for the dash and the number at the end. In this example, I entered 1 into the field under Split To New Line w/Qty: column. Then I clicked the orange Split button and, on the pop-up window, chose Pick to Split.
What are you hoping to see when you split the line? How is what you’re seeing different from that?
For more info on this, see How To Split Orders
Thanks,
Cetec ERP Support