Error on Receiving, can't cancel receipt


My receiver made an error on receiving PO# 5571.1 line 10. He meant to receive only 198 pieces, but ended up with all 250. It won’t let me cancel or alter the receipt. What is the proper way for us to fix this? When we try to create a voucher, it wants to pull up the entire line of 250 pcs.


Good Afternoon,

Thank you for the PO# and information around this particular issue. I’ll get started looking into this for you and see if there is a way to cancel the receipt. There might be multiple steps involved to do that, but I’ll break those down and provide that info as soon as I can.

Cetec ERP Support