Foreign Currency payment not working

Get Help & Support
1

Hello: We just implemented foreign currency. Our default currency is Cdn and we now have one foreign currency (USD).

I have been successfully able to enter an invoice in USD. However when I create a payment for that vendor and select USD, the invoice does not show to pay. The vendor in question is Replit and the invoice is AIGXKO-00008 for $537.68 USD.

Please see below.

Thank you!

image
image1844×840 47.1 KB

2

@ImperialController thank you for letting us know! I’ll take a look and see what might be going on.

Thanks!

CetecERP Support

3

@ImperialController can you try setting that voucher status to Approved and see if it shows up for you on the AP Payment?

Thanks!

CetecERP Support

4

Hello: If I set that voucher status to approved, then it does show up in the AP payment. However I never had to go to the additonal step of setting a voucher to approved when entering invoices before. Why the difference now?

5

@ImperialController if a voucher doesn’t auto approve you can check the auto approve notes. On that particular voucher this is what I’m seeing.

image

It may be that since there were no POs or Receipts attached it requires an extra step.

Thanks!

CetecERP Support

6

Hello: I don’t have this problem with Cdn$ invoices, either with invoices that have a PO and those that don’t. If I look at my :Global Voucher Auto approval, it is set at “1” Is there another setting I need to change?

Thank you

7

@ImperialController it looks like vouchers that are in a currency other than the default will always require manual approval. This is an area of the software that will be refreshed as a new version sometime probably in the next year. If you like I can create a ticket for the change team so they can reevaluate the need to manually approve vouchers in a non default currency.

Thanks!

CetecERP Support

8

Thank you. It would be great to get this fixed. Please issue a ticket.

Thanks!