we by mistake cleared some checks from check register which we need to be back on check register …is this possible??
we need to get this fixed… about UNclearing checks from in the check register that were cleared in error…
Good Afternoon,
There is indeed a way to undo the Marked as Cleared process on the check register (as long as you haven’t reconciled the check yet).
What you need to do is run the Check Register report with a ‘status’ filter of All. That’ll pull up all checks in your environment (paid, cancelled, and marked as cleared checks). Locate the check you want to ‘undo’ the clearing process on the Check Register Report, and you’ll see a blue ‘Undo’ button.
This will in turn undo the marked as cleared process, and reopen the check placing it back on the Check Register. Below are the steps that I worked through to do this process:
- I went in and marked a check as cleared using the ‘Mark’ button on the check register report:
- I then ran the check register report with a status filter of All, located the check I used the ‘Mark’ button on, and that button is then replaced with an ‘Undo’ button:
Hitting the ‘Undo’ button on the Check Register List report filtered for ‘All’ undid the marked as cleared process, and reopened the check which is now available on the report when filtering for ‘Open’ checks.
Please let me know if you have any questions here.
Thanks,
Cetec ERP Support
thankfully we do not have many issues to ask you about and i am a bit rusty on how to use the help area and see your responses…now that i found it and i see your method to fix…it is fixed!!!
thanks very much
Good Morning jjclarizio,
Glad you were able to get that fixed up, and those checks uncleared! I’ll be closing this forum thread on our end moving forward.
Thanks,
Cetec ERP Support