Hi.
We encountered an issue after uninvoicing an order. We initially invoiced order #571.1-77, line number 122, but realized that one outsourced PO was missing. After uninvoicing the order, I created an outsource PO and received it. However, when I invoiced the shipment again, the shipment went out, but all the components’ stock returned to my inventory.
Physically, I have 0 quantity in the bin, but Cetec shows 4958 pieces. How can I resolve this discrepancy?"
Regards,
Rana Muneeb
You can remove the inventory from the bin by just doing an inventory adjustment. Cetec ERP It is odd that it put the inventory back in. Please let us know if this happens again and I can investigate further.
Thanks,
Cetec ERP Support
@cetecerp23
Thank you for the suggestion. I will adjust my inventory accordingly.
However, my concern is why this issue occurred in the first place. It’s a serious problem that the stock reappeared in the inventory.
Please investigate the cause of this issue and let me know why it happened. I would appreciate it if this matter is taken seriously. Thank you.
Regards,
Rana Muneeb
This is definitely a serious issue. I couldn’t find a trigger for why this would have happened as it was only a single invoice. Was there anything different about this invoice in particular when it was uninvoiced? It’s hard to pinpoint exactly what happened on my end which is why I wanted to know if it happened again.
Thanks,
Cetec ERP Support
