Invoiced without Cost, Need Fix

Can you please tell me why this invoice invoiced WITHOUT a cost? Also, what is the best approach to fixing it?

(Edited above post to correct typo)

Hi @sbeausoleil,

That invoice is for a charge line, and by default charge lines do not have an costs (because there is no COGS impact).

You can see a little bit more about that, as well as find information about a setting you can use that will pull over the estimated costs for charge lines over to the resulting invoices, here:

Have a great day!

With this information we were able to make the correction before providing the customer with an invoice. Thank you!