Issue While Updating or Creating Orders

[rana826 (Rana Muneeb)]

Hi Cetec Support Team,

We would like to report an issue that we are currently facing in the Order module.

Whenever we:

• Delete any order line

• Update an existing order

• Create a new order

the system displays the following error message on the screen:

Due to this issue, we are experiencing problems while processing orders in the system.

For your reference, I have attached a screenshot of the error message displayed on our screen.

Kindly review and help resolve this issue as soon as possible.

Thank you for your support and cooperation.

Best regards,
Rana Muneeb

[cetecerp4 (Cetec ERP)]

Rana

This should be fixed up for you all! There was an odd issue with null values that Engineering patched up, and you should be clear from here.

Thanks,

Cetec ERP Support

[rana826 (Rana Muneeb)]

Hi @cetecerp4 ,

We encountered another issue related to a Part Request.

A Part Request was generated successfully, but by mistake, the quantity was picked from the wrong bin. We now need to unpick that bin quantity and pick the required quantity from another bin instead.

However, currently we are unable to do this. Even when we change the picked quantity to “0” for the incorrect bin and click Update, the system still keeps the same picked bin and does not allow us to re-pick from another bin.

Could you please guide us on how we can:

• Remove/unpick the quantity from the incorrect bin

• Reset the picked quantity

• Pick the quantity from a different bin instead

I have attached a screenshot for reference where the issue can be seen clearly.

Thank you for your support and cooperation.

Best regards,
Rana Muneeb