ISSUE with packing slip customer part is not showing

I have an Invoice with a couple of parts that I have set the cross part for that customer.

Yet when I pull up the invoice the customer part number is not showing.

I would expect it to pull the customer part number that i have assosiated with that customer and display it on the invoice.

Is there a connection missing somewhere?

If this is not the way it is meant to work then I would like to know how how I can get the customer part number to show up on the invoice.

Can i connect it via bonus columns?

//H

Hi Henrik,

This is what I did:

  1. I have PURMyPart part with Customer Cross MyPartMyCust:

  1. I created a quote for MyCstomer with PURMyPart as a unique line:

after you enter and update the line, the Cross part appears in Cust Part column

  1. Committed to Order

  1. Picked PURMyPart

  2. Invoiced

This is how the Invoice’s PDF looks:

It seems that the Cross Part reference needs to be created before you create the quote. Perhaps you created the quote before creating the Cross Part?

Cesar

Many thanks Cesar!
You are correct, I did create the quote before adding cust part.
I will try again.

//H