Hello Cetec -
In our system, we did a prepayment for Order 4560.1 a few months ago, but the only place it’s showing up is in orange at the top of the order screen. It is not listed as a prepayments for that order or invoice on the left size of the screen or at the bottom of the order. It still says the full amount of the invoice is due.
I tried to reopen the payment, but it says it’s already been applied so reopening is forbidden. Can you please help me first find A/R Payment 606 (Deposit 367) and then how to fix it so it shows up as paying half down on Invoice 4560.1?
Thanks so much!!!