We’ve noticed a few bugs with the RMA Screens after the release of 4.0.1, related with associated creating “Receiving PO’s” and “Rework Orders”.
in a previous post, I mention that the “Create Receiving PO” does not actually create a “Receiving PO”. It displays a Dialog box asking “Are you sure you want to create a PO for all lines with Return Qty?”, but when you click on the “OK” button, there is a “Green” Banner that says “Success: RMA updated” . But no receiving PO # is generated on this screen.
Also, I’m able to initially create rework order but…
The rework order has been changed to a “Production order” whereas in the past, it was a “Sales work Order”
When the rework order (ie. 5192.1) is closed, it is no longer associated with the RMA and the “rework to stock?” checkbox returns along with the “Create rework order” button.
Thanks for letting us know. I was able to reproduce that “Create Receiving PO” issue, and will check on why that might be happening.
However, I’m having trouble reproducing the second issue you mentioned. When I click “Create Rework Order” from the RMA screen, it is creating a “Sales Work Order” for me (see image below).
under RMA# 122 rework order 5192.1, work order screen, it shows up under “Production – Orders”. but when i check out the overview, it’s under "Sales – Orders"
Just checking in: Are you still running into issues creating a receiving PO? Our engineering team was testing it and not able to reproduce the issue. But obviously what matters is whether or not it’s working on your end.
Just let us know and we’ll go from there,
Cetec ERP Support
I have an update for you: There’s a fix for this coming late this week or early next week.
Right now, your config setting pquote_no_approval_required is set to 0 and is blocking this from creating a PO. If you set that config to 1, then this will work.
yes. Changing the “pquote_no_approval_required” parameter to “1” worked. It looks like the logic changed then between v3.11 and v4.0? Looking at the config settings, the parameter was last set to “0” back in 2018 …
Hello, We are having the same first issue as this thread.
We have tried to change the config setting however we are already set to 1 and it still is not working.
I’m not sure if it is a coincidence or not, but it took a day before the change took place. I’m wondering if logging out, then back in would make a difference?
I’m getting the same issue when attempting to create a receiving PO on an RMA (…/rma/129/edit) . I get an error (see screenshot, then nothing shows up on the RMA (in terms of an assigned Receiving PO# link), but then if i look at the PQuote list, a Pquote was generated, but not associated with the RMA#.
Thanks for letting us know. I’ve reopened this issue with our engineering team and given them as much detail as possible. We’ll let you know when we know more.
Our engineering team put a fix through that should resolve it. When I tested it on our end, it worked for me. I was able to go into an RMA screen, create a receiving PO, and see the link show up on the page.
Let us know if that’s not working on your end, but I believe it’s fixed now.
