License Plate net part qty's not matching order qty

Get Help & Support
1

I have license plate 10305.1 for a part. The Net Qty does not align with the order qty. It seems to be a one off situation. Why would this happen? What is needed to correct it?

2

Hello,

Can you tell me which line item, and which component?

I also see that you are using a custom doc, which could be what is causing the issue, however, once I can check the specific situation I can tell you more.

I looked through the three open lines on the order, and I did not see any variances.

Thanks

Cetec ERP Support

3

Hello,

it is line 2. PRT1274014.

Also, I have an order for a part PRT that is not showing up as a pick. What would be the cause of this? Order 10311. Line 2, PRT152161.

Thank you,

Pat

4

Any information on this one ?

5

Hello,

If you go to the invoice screen for that order, set all of the ship qtys and hit update, that will populate the parts to be picked:

image
image2822×1150 276 KB

As of now because there is no ship quantity, I can not check the license plate, once this is done, if you still see the error on the license plate, please let me know, and I will go in and take a look.

Thanks

Cetec ERP Support