Line items within BOM not populating for purchasing

Hi Cetec support team,

Thank you for the help you have provided thus far. I have an additional question.
Order 83.1 – When I go into the order, then into order pos+, create pquote – it brings up the LED, and the sub assembly sub04-00000. Although it does not populate the parts within this sub assembly.

When I try purchasing for this order by going through MRP, the sub assembly does not get exploded into individual parts to buy. Please feel free to call me if that is easier. [phone number redacted for privacy] I am not sure what I am doing wrong, and I have referenced the videos…

Thank you again!

Hi @cdavis,

Your company is on our standard support plan. We created a case for this in our support system and emailed you directly from there. Please let us know if you have any trouble responding to that message.