Logo not showing up on PDF download of quotes, orders, invoices

Hi PSantos!
We direct messaged you for some additional information.

We’ll update here when we find the cause (post receiving that additional info)

This should now be resolved for you.
It looks like there might have been a minor glitch the last time your logo document was updated. (the “active” flag was set to 0 & it should be 1).
At this time this has been resolved. We don’t have confirmation that it won’t ever happen again, so, if it does, please do let us know.