Missing Bank Reconciliation

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1

Reconciliation 29 has disappeared. I have tried to create a new reconciliation (#30) but the transactions marked cleared in reconciliation are not showing up in the new recon. HELP!!

2

@alistairc

Have you not received the responses from tickets 27472 and 27449? You should be able to search for that account reconcile if you remove the statement date: Cetec ERP

Thanks,

Cetec ERP Support

3

I have not received any responses. I tried removing the statement dates and that did not work.

4

I figured it out, I edited the URL to bankreconcile/29/edit and it worked.

5

@alistairc

Glad to hear it! Could you whitelist the support@cetecerp.com and outbound@cetecerp.com emails? This will ensure you receive further support ticket responses. We want to be sure you are able to communicate with our support team with tickets since you have Standard Support.

Thanks,

Cetec ERP Support