Nightly Emails

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1

I have two issues.

  1. We have an email that is sent every morning to administrator@kycon.com that needs to be changed to email_administrator@kycon.com. I cannot find where to change this.

  2. Our sales team did not receive their invoice and consolidated invoice emails last night.

Thanks,
Terrence

2

Hello,

You can change that outbound email address with this config setting:

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Has your sales team been receiving their emails now? I looked into the email log and did not see any recent failures.

Thanks!

Cetec ERP Support

3

  1. I think you misunderstand. I need to change one of the recipients of a nightly email to email_administrator@kycon.com

    Cetec Screenshot
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  2. Yes, the sales team received their emails yesterday at around noon and this morning at their regular time.

4

Hello,

I have been trying to find where to change that email, can you give me a bit more information on what that notifier is that sends out every night? I am having trouble finding it.

Thanks

Cetec ERP Support

5

Hello,

Engineering was able to track down that email and change it, please let me know if it does not send to the correct email tonight.

Thanks

Cetec ERP Support

6

The email change worked.
Thanks.

7