No notifications today

Hi guys,

We didn’t get our notifications today. Can you restart whatever it is that needs to be restarted so we can get them.

Thanks,
Kelly

Hey Kelly,

I’ll be coordinating internally with our engineering department if any restarts are required for your notifications that aren’t processing. Could you relay to me what notifications aren’t showing up that you typically get? Are these nightly email notifications? Invoice notifications? The more specific the better so I can direct our engineering department as needed to get this taken care of for you!

Thanks,
Cetec ERP Support

Hi!

Yes, it is in the nightly automated invoice and consolidated invoice notifications. It seems that each time we have an upgrade which we did yesterday, there is something on your end that needs to be reset or restarted or something. This isn’t the first time.

Thanks,
Kelly

Hey Kelly,

I just got an update from the engineering department and they’ve figured out what was causing the notification to not be sent. That issue has been fixed and those notifications should process tonight along with todays notifications!

Thanks!
Cetec ERP Support