Paid Invoice Still Visible on Statement

cam.mason · January 3, 2024, 6:49pm

Hello,

A customer invoice that has been paid still shows on their Statement of Account, see below and here:

Can this please be removed?

cetecerp25 · January 3, 2024, 10:01pm

It looks like it may still be showing as there is a .01 between the value and what was paid. Do you see $0.01 that still needs to be accounted for on this invoice?

Regards,
Cetec ERP Team

cam.mason · January 4, 2024, 4:08pm

Yes. What is actually owed, rounded to the nearest cent, is $0.01 however Cetec is showing $0.00 owing - see below:

I have no way of closing this. Can you help in doing this?