Payment backed out and not able to recreate payment

I did not process the payment to this vendor properly for a progress payment for a purchase order. I initially processed the invoice for payment and created the debit memo for it. however, I also processed the debit memo to pay for the invoice. When I reopened the payment to backout the debit memo being applied I’m no longer able to reprocess the payment for the particular invoice so I can close the payment. How do I go about fixing this process?


We’re looking into this and will get back to you with more information soon.

Cetec ERP Support