PO 4936.1
The PO above total cost that shows up on the PDF is different from the one that shows up on the PO
Hi @rcheremeh
I see what you’re seeing. This looks like an Old Version vs New Version discrepancy. I noticed that your screenshot was from the New Version:
If you view in the Old Version, the Total appears correct:
I will have engineering clean this up for you. Before I escalate the issue formally, would you mind letting me know if you would expect the PO PDF to reflect the “Orig Total” or the “Line Subtotal”? That clarification will help me in communicating to engineering what specifically to clean up for you. It appears the PO PDF currently is pulling the “Orig Total” as displayed in the Old Version as opposed to the “Line Subtotal.”
- Cetec ERP Support
The total on PDF is still not correct.
Can you please elaborate?
Please reference my comment above. The PDF total is pulling $3,322.44. You can see that here: Cetec ERP
That total is being pulled from the Old Version “Orig Total” which you can see here: Cetec ERP
In the New Version, the “Orig Total” does appear different than the Old Version: Cetec ERP
Could you please confirm with me, would you expect the PO PDF total to be $3322.44 or would you expect the PO PDF total to be $3,381.64? This will help me escalate this issue to engineering on your behalf.
Thank you for your help!
- Cetec ERP Support
@rcheremeh thank you for confirming Roland. I will escalate this to our engineering team.
$3,381.64 is the correct number
Engineering is going to fix the PO PDF discrepancy. Thank you for bringing this issue to our attention. I will update you as soon as we have this corrected.
- Cetec ERP Support
Thank you very much
Engineering has a fix for this issue. Once I have a good idea regarding the deployment timeline, I will provide an update for you on when to expect this fix in your environment. My goal is to get the fix to you ASAP.
Sincerely,
Cetec ERP Support
Engineering has made this fix. They communicated to expect this fix to appear in your environment in the next 5-10 days. If you do not see the fix populate, please feel free to reopen this thread.
Thanks again Roland hope you have a great weekend.
Sincerely,
Cetec ERP Support
Okay, thank you very much.
I will wait 5-10days and give you feedback
hello,
Can you please update me if this was fixed or not?
I went back to review and issue seems to be there still
Thank you for checking in. I will ping in with engineering and get back to you promptly.
- Cetec ERP Support
I had engineering fully deploy the fix. Would you mind checking the PO and confirming that the amounts are appropriate?
- Cetec ERP Support
Yes, it’s fixed now.
thank you very much