PQuote Internal Server Error 500

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1

When I have edited pquotes today, it errors out and displays the Internal Server Error 500. I am in the middle of a hot customer quote and can’t be losing this much time.

Examples PQuote 21216 & 21219.

2

Hi Kylie,

I checked your environment and all seems to be well. I suspect this is a cacheing issue. Please try a hard refresh of the page (crtl+shift+r) to clear your cache.

Cetec ERP Support Team

3

The hard refresh did not work. I have also deleted all by browser history/cookies/etc. Another user is able to see them but I can’t. Try even tried reassigning one to me.

4

Hi Kylie,

Thanks for that additional info. I was able to recreate this and will escalate to Engineering to take a look.

Cetec ERP Support Team

5

Kylie, are you able to edit the PQuotes if you switch to Old Version? Or do you get errors in the Old Version as well?

Cetec ERP Support Team

6

The old version is working, I hadn’t tried that before.

7

Excellent!

We will report the issue about the new version.

Cetec ERP Support Team