Production Order List - Customer Currency Field

[Mahtab]

Hello Support Team,

I’ve noticed that the Customer Currency field always appears empty in the Production Order List. However, the currency is correctly set as the Default Currency in the respective customer records.

Could you please advise whether this is a bug in the report or if there’s a step we might be missing in the setup or process?

I look forward to your guidance, and thank you for your continued support.

Best regards,
Mahtab

[cetecerp19]

Hi @Mahtab

I would be happy to investigate this on your behalf. Would you mind sending me a link to the Production Order List where this appears, as well as any filters that you may have set?

As soon as I have that, I’ll begin testing immediately.

• Cetec ERP Support

[Mahtab]

Hello Dear Support,

here is the link to the production order list under (PRODUCTION–>ORDERS–>PRODUCTION ORDER LIST tab)

Cetec ERP

I did not set any filter, just hit the submit button on the page.

I also noticed the External Order column in the report appears blank, too. it used to be a combination of WH Loc and Order number

I look forward to your advise, and thank you for your continuing support.

Regards,

Mahtab

[cetecerp19]

Hi @Mahtab

I appreciate you share this with me.

It looks like Customer Currency is a bonus column for your company, attached in the Quote Object:

Cetec ERP

You’ll need to make that bonus column searchable by checking the checkbox, clicking update, as well as updating the “Object Type Pulls Value From” to the Customer.

Please perform those steps and let me know if that solves the issue. I do not believe that those columns will pull retroactively, meaning since this was not set, the current production orders will likely not show in their columns. The best way to test is to view the quotes → orders → workorders that will be created after you make this adjustment.

In response to the External Order column, that column did not exist in the Old Version of the Production Order List. You still have the WH Loc and Order number in the New Version.

Please let me know if I have missed something here.

• Cetec ERP Support

[Mahtab]

Hi Support team!

Thank you so much for your support!

I followed the steps and manually updated one of the current orders — the Bonus column now appears correctly in the report.

Everything looks great. I really appreciate your help!

Regards,
Mahtab

[Mahtab]

Quick question, can I add/use the same bonus column in A/p and A/R reports too?

Regards,
Mahtab

[cetecerp19]

Hi @Mahtab

You are very welcome, I am glad it worked.

To my knowledge, we currently do not have functionality to link bonus columns to A/P and A/R reports.

This would have to be something I would need to send over to our developers for consideration.

• Cetec ERP Support

[Mahtab]

Well noted. Thank you, have a great rest of your day and weekend!

Regards,
Mahtab