Hello Support team,
We review this report daily for our open orders, but we have some questions regarding the quantities shown.
I’ve attached a screenshot of the report generated for one of our customers and outlined our observations and questions about the fields and information:
Qty:* We understand this to be the remaining quantity on the order line.
For example, in order 100.1:
- Total Qty Ordered: 500 (Note: This column is not included in the report)
- Qty Shipped: 481 — Is this represented by the Ship Qty field in the report?
- Remaining B/O Qty: 19 — We believe this corresponds to the Qty field in the report.
Also, we noticed:
- Ship Qty always appears as zero.
- Invoice Qty always appears as zero.
Could you please confirm if our understanding is correct? Additionally, we would appreciate it if you could clarify the exact definitions of the highlighted columns in the report to help us better interpret the data.
Thank you for your assistance.
Regards,
Mahtab